Human Resources

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Academic Counselor

Primary Role

Works collaboratively with students, faculty, staff, and families toward the goal of student success relying on effective working relationships with colleagues in these areas.


Typical Duties & Responsibilities

  1. Serving as the advocate for students with special needs/learning disabilities, as well as being coach, mentor, and support person to these students. Such a person would need to have or acquire knowledge of applicable laws and mandates. The academic counselor is expected to read and interpret supporting documentation, such as reports from psycho-educational assessments and individualized education plans (IEPs) and help students develop a plan of reasonable accommodation for success at Juniata.
  2. Academic/personal advising for everything from a possible change of POE to course selection to the challenge of an academic crisis.
  3. Working with a cohort of conditionally admitted students.
  4. Manage and maintain accurate, up to date, and confidential records for each student/each student interaction.
  5. Provide referral services to students in need of help beyond the scope of Academic Support Services (i.e., Health & Wellness Center, etc.). Intervention is sometimes necessary and the academic counselor will facilitate such actions.
  6. Take referrals as made by other offices on campus for academic support service needs (i.e., Enrollment, counseling staff, etc.).
  7. Assist with new-student orientations in January and during the summer preceding the start of a new school year.
  8. Serve as point person for the orientation and training of peer tutors in subject areas across the disciplines.


Supervision Required/Given

Reports to the Director of Academic Support Services.


Position Qualifications

Three years’ experience in an educational setting is required, preferably in higher education, experience working with those who face learning challenges will be important. Bachelor’s degree required; master’s degree preferred. A commitment to the liberal arts and to the small-college setting is a big plus.

Strong interpersonal skills and excellent written communication credentials (samples of written work should be provided).

Ability to problem-solve, patience and tolerance, professional flexibility, and a commitment to serving the academic support needs of diverse learners.